Links of Interest:
|
Details: |
Get creative about customer service! An unforgettable true story about a very special young man who takes a chance and changes the culture of a grocery store. More than 5 million people have been touched by this story. Has it touched yours?
Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every interaction. Read about Johnny plus other great customer service stories from Ken Blanchard. Your customer service team will be bursting with new ways to make your company stand out from the crowd.
Best-selling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization.
“Once in a great while you read something that bypasses the brain and goes straight to the heart. The Simple Truths of Service is that book... and then some.”
— Mac Anderson , Founder Simple Truths
We invite you to preview this Book, and view the short DVD movie included with it.
Other products in the category Motivation in a Minute:
AIM FOR THE HEART --
See Inside This Book
About Tom Mathews
About Mac Anderson
Custom Shipping Box
Details:
Aim For The Heart
Hardcover gift book,
with gold embossed cover
126 pages, 6.75" square
By Tom Mathews, foreword by Mac Anderson
Learn the secrets of building great teams.
Every leader in . . .
Copy of Even Eagles Need a Push with Free DVD --
Links of Interest:
See Inside This Book
About David McNally
About Mac Anderson
Book In A Gift Box
Details:
Even Eagles Need a Push
Hardcover gift book
128 pages, 6.75" square
By David McNally and Mac Anderson
Inspired by David McNally's famous story about the mother eagle's supreme . . .
|
|||||||
|
|
|||||||