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Navigate:  Simple Truths USA Shop / BOOKS FOR BUSINESS / Customer Service

Inspirational Books for Customer Service

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Customer Service
9 1/2 Principles of Innovative Service
It's not enough to wow your customers, winning service providers awe their customers. 9 ½ Principles provides an engaging instruction manual and inspirational guide to mak service an exceptional experience for your customers. Free discussion guide!
$15.95
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Customer Love
Great Stories About Great Service - A must read for your team. This book will get the creative juices flowing and inspire you and your team to create a service culture that will have you writing your own "Customer Love" stories.
$15.95
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The How of Wow!
Secrets Behind WORLD CLASS SERVICE - The secret to keeping ahead of your competition is in "wowing your customers." It's all about creating raving fans-customers who have had consistently great experiences with your company.
$15.95
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212 Service
The 10 Rules for Creating a Service Culture - A 212 book focused specifically on service. A must read for every business! Free discussion guide!
$15.95
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The Simple Truths of Service
Inspired by Johnny the Bagger - An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.
$19.95 $12.00
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Pulling Together
10 Rules for High Performance Teamwork - If you have each member of your team read it, and then discuss how each rule applies to your organization, your chances of "pulling together" will be greatly improved. Free discussion guide!
$15.95
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212º the extra degree
At 211º water is hot. At 212º, it boils. And with boiling water, comes steam. And steam can power a locomotive. It's that ONE extra degree that makes all the difference. Use this powerful metaphor to reach new heights.
$15.95
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The Richest Man in Town with DVD
A true story that will give you a greater appreciation for life in an unforgettable way. A quick and easy read that is certain to make you laugh, cry and reflect on life.
$19.95
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Green Beans & Ice Cream
The Remarkable Power of Positive Reinforcement - Whether in the family, the school, or the workplace, Green Beans & Ice Cream is a must-read for anyone looking to master the power of positive reinforcement.
$15.95
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The Richest Man in Town with Audio CDs
The book narrated by the author, VJ Smith is the perfect complement to your daily commute. Sit back and relax as VJ takes you on a tour of his own personal experience with "The Richest Man in Town".
$25.00
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The 100/0 Principle
The Secret of Great Relationships - Simply put, this book can help you create great relationships with your family members, co-workers, your boss, even your friends and yes, your spouse. Free discussion guide!
$15.95
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The Heart of a Leader
Insights on the Art of Influence - Ken Blanchard, author of the "The One Minute Manager", shares his leadership skills that all come from the heart. Ken walks the talk and is one of the best leaders I (Mac Anderson) have ever met.
$15.95
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The Right to Lead
Learning Leadership Through Character and Courage - A study in the character and courage of great leaders. Written by internationally recognized leadership expert, John C. Maxwell.
$15.95
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The Power of Teamwork
Inspired by The Blue Angels - Get your team ready for peak performance when you apply the nine principles of teamwork used by the Blue Angels. No pilot license needed -each principle ties back to what it means to your company and your team.
$15.95
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The Richest Man in Town
A true story that will give you a greater appreciation for life in an unforgettable way. A quick and easy read that is certain to make you laugh, cry and reflect on life.
$15.95
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The Richest Man in Town with DVD and Audio CDs
A true story that will give you a greater appreciation for life in an unforgettable way. A quick and easy read that is certain to make you laugh, cry and reflect on life.
$29.00
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The Simple Truths of Service
Inspired by Johnny the Bagger - An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store.
$15.95
Add To Cart
Customer Service Sampler Set
Save on our top 4 titles for Customer Service.
$67.80 $51.80
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212 Collection - 212º the extra degree, 212º Leadership and 212º Service with DVDs'
The 212º mantra is one of the most powerful mantras your business can adopt. Now all three 212º books are available in this special set.
$47.85 $38.85
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Customer Love, 5"x7" Framed Inspiration in black metal frame
"Customer Love. Customer Service is not a department...it's an Attitude." Great customer service is the core of any successful business. Display to your customers and employees that you are committed to make the customer #1.
$15.95 $12.95
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Fenced Road, 5"x7" Framed Inspiration in black wood frame
"There are no traffic jams on the extra mile."
$15.95
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