212 Service with free DVD
An all new 212 book focused specifically on service. A must read for every business! Click on the book cover for more details.
$15.95
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The How of Wow
How can you keep ahead of your competition? The secret is in "wowing your customers." It's all about creating raving fans—customer advocates who go out of their way to spread the good word about the experiences they have consistently had with you.
$15.95
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The Simple Truths of Service with DVD
If you want your customer service team to get creative about excellent customer service, this book will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store. Includes DVD, learn more...
$19.95 $10.00
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212 Service w/DVD - 5 Pack Autographed
Autographed by Mac Anderson. An all new 212 book focused specifically on service. A must read for every business! Click on the book cover for more details.
$79.75 $69.95
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The Richest Man in Town with DVD
A true story that will give you a greater appreciation for life in an unforgettable way. A quick and easy read that is certain to make you laugh, cry and reflect on life.
$19.95 $10.00
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Customer Love with free DVD
A must read for every member of your team. This book will get the creative juices flowing and inspire you and your team to create a service culture that will have you writing your own "Customer Love" stories.
$15.95
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Customer Love w/DVD - 5 Pack Autographed
A must read for every member of your team. This book will get the creative juices flowing and inspire you and your team to create a service culture that will have you writing your own "Customer Love" stories. Learn more...
$79.75 $69.95
Customer Love Mug
Put the customer top of mind with this cute mug to reinforce the importance of top tier customer service.
$8.95
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Customer Love 3 pack notepads
All new! A 3 pack of 4x6 notepads that coordinate with our gift book, "Customer Love."
$9.95
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Pulling Together with free DVD
A brilliant leadership book. click on image to read details about this best-selling teamwork book.
$15.95
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The 100/0 Principle with free DVD
Simply put, this book can make your marriage better and greatly improve your relationships with family members, co-workers, your boss and even your friends.
$15.95
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The Power of Teamwork with free DVD
Get your team ready for peak performance when you apply the nine principles of teamwork used by the Blue Angels. No pilot license needed -each principle ties back to what it means to your company and your team.
$15.95
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Customer Service Sampler Set
All new set just in time for customer care week: Oct. 2-7, 2011! Save on our top 4 titles for Customer Service.
$68.00 $39.95
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