Average Rating: (From
9 Reviews):
Submit a Review
Customer Love
Kevin Dunn 11/9/2011 .
I love this book and so do my customers. What other gift could I buy for $15.00 that would be more memorable?
Customer Love
Christina Grover 11/9/2011 .
Great book! I love the stories and the 10 phrases that will make your customers feel loved. Any industry, no matter how big or small, should use this book.
Customer Love
Tracey Hildebrand 10/25/2011 .
Great!
Customer Love A Nordstrom's State of Mind
Dr. Passalacqua, High School Principal 10/19/2011 .
Customer Love is a fantastic book. It is one of my favorite books. I love sharing the stories with staff at our 2700 student high school in California. This year we decided to buy one copy for each of our secretaries. Our secretaries strive to live Customer Love on a daily basis and we thought this would be a great way to share some inspirational stories so they too could make their own inspirational stories with our customers (students, parents, and teachers). They love the book.
Customer Love
Carl Bussett 9/19/2011 .
Great Book, many great ideas that can be shared with Employees
Excellent Book!
Stephanie Huff 8/8/2011 .
This book portrays exactly how we want our service standards to be upheld. I have shared this book with all our managers and plan to incorporate into our new manager training program as soon as possible.
customer love
Anonymous 4/12/2011 .
Great book
Very Highly Recommended!
Lisa G. 4/5/2011 .
This book is amazing. It should be read by every one in your business, from the top people to worker bees! Makes me want to do so great that I may end up in a book!
Excellent Advice!
m. stewart 4/5/2011 .
The Philosophy and advice is so simple and yet says so much! I will be using this with my entire team in the very near future. The DVD is short and to the point. The graphics are excellent and keeps your attention.
Submit a Review
