212
Service
From Todd Duncan of
Los Angeles, California. A game changer! This little book has
changed the way we think about service. It takes only 30 minutes to
read and believe me, I couldn't put it down!
212
Service
From Ernest Micks
of Bellevue, Nebraska. This book is awesome; started reading when I
received in the mail and didn't put it down until I finished the
last page. I believe the message presented in this book is right on
target and offers excellent advice in moving your team and business
in the right direction for success. Putting your employees first
makes for a winning combination, once your employees know how much
you care for them, they will go the extra degree.
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- Now with a powerful new DVD movie...Kick off new
employee training, sales meetings, national conventions with the
new 212º Service movie! It is a must see.
- New release! A must read for any business that
desires a workplace full of passion, respect for each other,
kindness and fun!
- When your employees adopt the 212º Service philosophy
and make it part of your company culture, the results are
astounding!
- A must read for every leader!
Someone once said, "Life is like a game of tennis. The player
who serves well seldom loses." The same can be said for any
business on the planet. There are many books written about service,
however, our goals in this one is to keep it simple. 212º Service
presents 10 simple, but engaging rules of service that can be read
by every member of your team in less than 30 minutes.
You may know the 212 concept for our original bestseller
212º the extra
degree written by Sam Parker and Mac Anderson.
But this book is written specifically for businesses and is all
about creating a service culture. In case you are not familiar with
the 212º concept, here it is in a nutshell:
At 211º water is hot. At 212º, it boils. And with boiling water,
comes steam. And steam can power a locomotive. The one extra degree
makes the difference. This simple analogy reflects the ultimate
definition of excellence. Because it's the one extra degree of
effort, in business and life, that can separate the good from the
great.
This book is written with real life examples that will have your
team coming up with ideas that apply specifically to your
industry.
Click here to
preview this book.
